How to catch the crack in your conversions: PART 1

How to increase your conversion rates
Say NO to foreign copy!
 
IF you think I’m a copy-leftist, go ahead because the mood is political right now. But, either way, you’ll agree with my sales-welfare views.
 
Today, I spoke to a prospect who told me about the several amazing copywriters she’s hired in the past to write her landing page copy. They all wrote beautiful prose-clad copy, BUT, nobody really bought from the page 😐
 
Why?
 
Here are the TOP 5 Reasons why sales page copy tanks:
 
1. Your funnel is distorted – you don’t have a connected conversion strategy
2. You don’t have a consistent voice, and hence, shockingly foreign copy
3. Fluff words that sound cool and sassy – but do NOTHING
4. Prose that sounds fab except, it can’t make sales
5. Your copy is unintentionally threatening!
 
You can fix the first 4 problems if you have the right systems in place.
But if your copy constantly sounds like you’re scaring and threatening people by using big bad words in unintended places just to grab their attention, the following copy better be worth their adrenaline activation. Or else, their logical brain is going to curse you for leading them to a high that you forgot to satisfy.
 
So if you’re finding yourself writing threatening copy, you really need to work on your mindset game.
 
What’s a mindset to do with writing copy?
 
E.V.E.R.Y.T.H.I.N.G.
 
If your writing voice sounds:
 
1. fake
 
2. desperate
 
3. needy
 
..you’re more likely to write threatening copy that uses trigger words like WARNING, make it unnecessarily “rhymy”, drop in powerless punches AND…
 
Most likely to cook copy that speaks to NO-ONE!
 
Pretty sad.
 
But, all of these annoying copy problems can be resolved if you have a stronghold on your audience’s pain points – big, small, and unsaid.
 
Start your copy with THEIR specific pain points and lead them towards a specific outcome THEY desire and keep the tempo on with headlines that are not just H1 text, but are there to keep moving your reader towards mini-conversions throughout the page without deviating from that one pain point they want to get rid of right now.
 
Which means, you’re not writing for people who don’t want it that bad. May be they have to put other things in place before this problem becomes their big priority. So, write for that prospect who wants to get done with their biggest challenge right NOW, not later.
 
If you organize their priorities on the page, your copy converts effortlessly.
 
Thank you for coming to my Copy Talk 😛
 
Questions? AMA in the comments!
 

Tripwire Sales Page Copy 101: What converts better?

What works better? Long-form sales page or quick short copy?
“LONG-FORM SALES COPY converts better or SHORT SALES PAGE is enough to sell my tripwire product?”, asked my client today.

Here’s what I told her:

**It** doesn’t really matter to the buyer.

Because..

1. The buyer is not here to measure the length of the sales page

2. The buyer is not here to count the number of words

3. The buyer is not here to admire the beauty of your design. If the design is fab, they’ll definitely admire it. But the sole purpose on the page is to **know** the product.

Your potential buyers are here to see if they’re:

1. Getting the right product – is it the right fit? What am I getting?

2. Is it worth the money – even if it’s a tripwire product

3. Who’s the creator? Is the creator credible?

4. What kind of results have past buyers seen?

5. What am I really getting if I buy this product today?

6. What will I lose if I don’t buy this product today?

7. What can I do with this product? The ROI?

8. What big worry can this product get rid of for me?

9. How much time can I save per week if I use this product?

What should you keep in mind before writing a Sales Page

1. What stage of the customer journey is my audience at? What are their major needs at this point?

2. What’s their biggest worry right now? What are their current roadblocks?

3. How are they looking at solving this?

4. List of product features + benefits

5. Prove your authority and credibility as the product creator

6. List of Frequently Asked Questions so that you don’t leave them frazzled at any point

7. Ample social proof to back up your claims and offer

8. What’s the purpose behind the purchase of a product like this?

9. Address the possible objections to buying this product

10. How can I speed up conversions and maximize sales?
 
Writing a sales page is not just about the number of words and the length of the page. It’s a multidimensional process that involves a myriad of moving parts to bring in conversions.

Questions? Ask me in the comments 🙂

Elementor Product Page Copy Teardown: How to write a Fluff-Free Features List

#Elementor decided to inject my feed with their ads.

So I decided to tear down their sales page into Conversion Copy.

The biggest dilemma before writing a sales page is:

Should you start your sales page with benefits over features?

Not necessary.

You don’t have to force benefits out of the page when the benefits don’t want to come.

What does that mean?

Look at the Elementor sales page screenshot below.

It looks like they were hell-bent on leading with benefits and in the process, the message sounds blah..

Alternatively, fluff-free positioning and features list looks like this, in that order:

  1. Build the page of your choice with the form builder
  2. Choose from a variety of well-designed, visually appealing testimonial carousels instead of the same old monotonous templates.
  3. Built-in pop-up forms so that you have everything hosted on one integrated platform instead of scattered forms and pages.
  4. Countdown timer to catalyze conversions.
  5. Capture real social proof to boost your credibility with the Star Rating Widget.

Go over these options and compare it to the copy in the screenshot.

What’s the difference?

  1. Copy Positioning in the screenshot is so weak and bleak that you CAN fall asleep reading it
  2. The tone and voice in the screenshot is plain blah. There’s ZERO personality. It doesn’t even sound like everyone else. It sounds unsure and shallow which is worse than sounding like everyone else.
  3. The copy sounds desperate. It’s trying so hard to be clever by using phrases like “Make it count” — what does that even mean?

The point is — to state the facts and speak the truth straight instead of mincing your words.

So every time you sit down to write sales page copy, do this one thing:

  1. Try and make sense out of it

Go apply the above DON’Ts to make your copy pop out and shine.

And if you need help with copy audits, reach out to me at roshni@contentprimer.com

– Roshni

You know why it’s hard to sell your services?

Because you’re undecided in your head.

You don’t know how to value your services.

You don’t know how to evaluate the value of what you do.

You don’t know the impact you’re creating with your work.

If you can articulate the impact, they’ll never question your price.

But..

If a price objection comes up and you dilly your way by matching up the price to the time you’re spending, the creativity you’re using or years of experience you’re carrying — it doesn’t cut it!

Because what’s your client gonna do with your experience? Creativity? Time spend?

How’s it beneficial for them?

Noo – it isn’t!

Show them what’s of value.

Show them WHY they should hire you instead of your competitor sitting in the adjacent browser tab.

Because your creativity, experience, and time is NOT a measure of the outcomes they’re expecting.

The same shit applies to online sales as well.

Your copy should just CONVERT – by stating the VALUE your work brings to the table.

Not the hours you’re pouring into the project.

And if you’re finding it hard to articulate the value of the work you do, I help you do just that.

Love,
Roshni

How not to write a value proposition: 7 examples to learn from

How to write a value proposition

Premature positioning without translatable proof crashes your credibility.

The job of a value proposition is to gravitate your prospects towards your business.

You’ve got to define your brand the very first time they hear about you so that they remember you.

Humans are constantly looking to benefit. If you don’t take that to your advantage, you’ll be just another brand screaming for attention instead of making heads turn.

If you can write your value prop in 3 words – just 3 simple words, it means that you’ve achieved the clarity you need to lead your content.

So in this blog, I’m going to show you the value props of several websites and also tell you the first probable question that pops up in the reader’s mind when they land on a web page.

We’ll also talk about what not do while writing a value prop.

Ready? Cool.

Stop defining your company with a weak adjective

The above value prop is clearly braggy.

Also, I had never heard of Cypher learning until now. So, I’m assuming it’s not an omni brand either. And omni brands rarely call themselves the best. They’re uber specific.

Adjectives like best, world-class and high-quality mean nothing.

High-quality just means high-quality. There’s no other way to say it or measure it. Because the one thing that defines this word is “quality” which is subjective.

That is why your value proposition should never depend on adjectives to define it.

Adjectives can never communicate the real value your business offers. Behead the adjectives out of your value prop so that you can focus on bringing the outcomes to the forefront.

Why your value prop is not your USP

Few days back, Peep Laja, the founder of ConversionXL tweeted how the concept of USP is obsolete and I agree with him.

Because in 2020, it’s impossible to be running an extremely unique business.

Especially, if you’re in a SaaS market – you know how crowded this industry is. So describing your brand as unique in 2020 is definitely not a good idea.

What the absence of a value proposition does

What should your value proposition communicate

My first thought goes – how do you make your results colorful? Colorful pie chart? Colored graphs? Rainbow data?

I feel confused and I start wondering about what the product actually is.

Unfortunately, it’s a web development company.

Solution: They could have actually spoken about the approach they mention in the CTA and position their brand with a clarified message.

Why it’s important to state the biggest benefit – FIRST

How Edgecase can complete your value proposition

Nobody actually needs more data in this world saturated with data.

So saying “Need more data” in one of the headings is

And having data is not a benefit. It’s actually a liability to deal with if you don’t know how to tackle the data overflow problem every company faces today.

So if you’re a company offering a solution to analyze, organize, optimize and monetize your data, you should as well state this fact in your value prop and lead with it to bring in conversions.

Otherwise, you confuse your readers like this company does. And confused readers get off the wagon ASAP.

Lesson: Lead your value prop with your biggest benefit

Keep your first screen clean

How not to write your value proposition

Again, here’s another value prop starting with an adjective. We know what the problem is. So let’s talk about the UX here.

The goal of a business website is to make your reader’s job easy.

You start with clean websites. The screenshot of a login portal to the left is meaningless. It doesn’t add any value in elevating the message.

The objective of your message is to take your reader from one awareness stage to a deeper, better understanding of your brand.

When you add screenshots like these, that make the reader think hard, you leave them disappointed. 

Conclusion: The reader doesn’t understand what this company is about until they read the tiny text that uses two keywords (AI and data analytics) in an unnatural sentence. 

Solution: A hero section with no image is better than having a confusing, deviating image with an unclear value proposition.

Avoid writing unprofitable value propositions

Don’t come across as narcissistic brands by stating your own name in the value prop.

Instead, take this opportunity and use your online real estate to own your message, connect with your audience and bring them closer to your brand.

3 simple ways to make your brand more approachable

  • Write an engaging value prop with a call to action with an immediate value add like in the below example. Appsumo doesn’t waste a second in adding value to their audience.
  • Connect with the ideals of your audience. Connect with a belief your audience stands for. Meetup does this so well! Their value prop says – “The real world is calling”, which connects with us on so many levels because we’re all fighting this digital age and screen toxicity. We’re all striving to make our lives a little bit more outdoor-ish. The gist is – to find out how you can match with your audience’s mindset and convey that.
  • State your why loud and clear just like 450GSM. They’re not afraid to break the rules. The moment you land on the homepage, it’s clear where you have come. No clever tactics, no desperate messaging to sound badass – only clear messaging.

Action steps to writing a clear value proposition

  1. Avoid adjectives – because adjectives repel clarity and are subjective
  2. Highlight the biggest benefit
  3. Use social proof to write your value proposition if you can
  4. Connect with the values and beliefs of your audience
  5. Connect with your reader’s mindset and intent
  6. Clean UX around your value prop means higher conversions
  7. Stop trying to be unique and focus on being useful to your readers

Any questions? Ask me in the comments.