How to catch the crack in your conversions: PART 1

How to increase your conversion rates
Say NO to foreign copy!
 
IF you think I’m a copy-leftist, go ahead because the mood is political right now. But, either way, you’ll agree with my sales-welfare views.
 
Today, I spoke to a prospect who told me about the several amazing copywriters she’s hired in the past to write her landing page copy. They all wrote beautiful prose-clad copy, BUT, nobody really bought from the page 😐
 
Why?
 
Here are the TOP 5 Reasons why sales page copy tanks:
 
1. Your funnel is distorted – you don’t have a connected conversion strategy
2. You don’t have a consistent voice, and hence, shockingly foreign copy
3. Fluff words that sound cool and sassy – but do NOTHING
4. Prose that sounds fab except, it can’t make sales
5. Your copy is unintentionally threatening!
 
You can fix the first 4 problems if you have the right systems in place.
But if your copy constantly sounds like you’re scaring and threatening people by using big bad words in unintended places just to grab their attention, the following copy better be worth their adrenaline activation. Or else, their logical brain is going to curse you for leading them to a high that you forgot to satisfy.
 
So if you’re finding yourself writing threatening copy, you really need to work on your mindset game.
 
What’s a mindset to do with writing copy?
 
E.V.E.R.Y.T.H.I.N.G.
 
If your writing voice sounds:
 
1. fake
 
2. desperate
 
3. needy
 
..you’re more likely to write threatening copy that uses trigger words like WARNING, make it unnecessarily “rhymy”, drop in powerless punches AND…
 
Most likely to cook copy that speaks to NO-ONE!
 
Pretty sad.
 
But, all of these annoying copy problems can be resolved if you have a stronghold on your audience’s pain points – big, small, and unsaid.
 
Start your copy with THEIR specific pain points and lead them towards a specific outcome THEY desire and keep the tempo on with headlines that are not just H1 text, but are there to keep moving your reader towards mini-conversions throughout the page without deviating from that one pain point they want to get rid of right now.
 
Which means, you’re not writing for people who don’t want it that bad. May be they have to put other things in place before this problem becomes their big priority. So, write for that prospect who wants to get done with their biggest challenge right NOW, not later.
 
If you organize their priorities on the page, your copy converts effortlessly.
 
Thank you for coming to my Copy Talk 😛
 
Questions? AMA in the comments!
 

Tripwire Sales Page Copy 101: What converts better?

What works better? Long-form sales page or quick short copy?
“LONG-FORM SALES COPY converts better or SHORT SALES PAGE is enough to sell my tripwire product?”, asked my client today.

Here’s what I told her:

**It** doesn’t really matter to the buyer.

Because..

1. The buyer is not here to measure the length of the sales page

2. The buyer is not here to count the number of words

3. The buyer is not here to admire the beauty of your design. If the design is fab, they’ll definitely admire it. But the sole purpose on the page is to **know** the product.

Your potential buyers are here to see if they’re:

1. Getting the right product – is it the right fit? What am I getting?

2. Is it worth the money – even if it’s a tripwire product

3. Who’s the creator? Is the creator credible?

4. What kind of results have past buyers seen?

5. What am I really getting if I buy this product today?

6. What will I lose if I don’t buy this product today?

7. What can I do with this product? The ROI?

8. What big worry can this product get rid of for me?

9. How much time can I save per week if I use this product?

What should you keep in mind before writing a Sales Page

1. What stage of the customer journey is my audience at? What are their major needs at this point?

2. What’s their biggest worry right now? What are their current roadblocks?

3. How are they looking at solving this?

4. List of product features + benefits

5. Prove your authority and credibility as the product creator

6. List of Frequently Asked Questions so that you don’t leave them frazzled at any point

7. Ample social proof to back up your claims and offer

8. What’s the purpose behind the purchase of a product like this?

9. Address the possible objections to buying this product

10. How can I speed up conversions and maximize sales?
 
Writing a sales page is not just about the number of words and the length of the page. It’s a multidimensional process that involves a myriad of moving parts to bring in conversions.

Questions? Ask me in the comments 🙂

Elementor Product Page Copy Teardown: How to write a Fluff-Free Features List

#Elementor decided to inject my feed with their ads.

So I decided to tear down their sales page into Conversion Copy.

The biggest dilemma before writing a sales page is:

Should you start your sales page with benefits over features?

Not necessary.

You don’t have to force benefits out of the page when the benefits don’t want to come.

What does that mean?

Look at the Elementor sales page screenshot below.

It looks like they were hell-bent on leading with benefits and in the process, the message sounds blah..

Alternatively, fluff-free positioning and features list looks like this, in that order:

  1. Build the page of your choice with the form builder
  2. Choose from a variety of well-designed, visually appealing testimonial carousels instead of the same old monotonous templates.
  3. Built-in pop-up forms so that you have everything hosted on one integrated platform instead of scattered forms and pages.
  4. Countdown timer to catalyze conversions.
  5. Capture real social proof to boost your credibility with the Star Rating Widget.

Go over these options and compare it to the copy in the screenshot.

What’s the difference?

  1. Copy Positioning in the screenshot is so weak and bleak that you CAN fall asleep reading it
  2. The tone and voice in the screenshot is plain blah. There’s ZERO personality. It doesn’t even sound like everyone else. It sounds unsure and shallow which is worse than sounding like everyone else.
  3. The copy sounds desperate. It’s trying so hard to be clever by using phrases like “Make it count” — what does that even mean?

The point is — to state the facts and speak the truth straight instead of mincing your words.

So every time you sit down to write sales page copy, do this one thing:

  1. Try and make sense out of it

Go apply the above DON’Ts to make your copy pop out and shine.

And if you need help with copy audits, reach out to me at roshni@contentprimer.com

– Roshni

10 Sinner Words You Should Never Use In Your Copy

A generic copy is useless.

Exactly like the same old click-bait market research question, everyone asks in Facebook groups – “Looking for an amazing web designer”. And that’s it.

These posts don’t indicate the nature of the industry. They don’t give — at least a hazy picture of what the work is going to be like. No requirements specified. Nothing. Nada!

Posts like these smell scam from a mile away. On a post that gets 97 comments, nobody gets hired. Sounds familiar?

Now the experienced business owners know that such generic posts are time wasters and avoid the trap because they know genuine posts are super-specific.

Let’s reverse engineer that mindset. If you are looking to attract experienced, well-established businesses as your CLIENTS, you should stop being generic in your copy.

But how?

Stop using these 10 words:

Brilliant, Amazing, Incredible, Awesome, Fabulous, Fantastic, Great, Superb, Lovely, Extraordinary

There! I told you what not to use. But what should you be using instead of these words?

The answer is nothing. You should never think of replacing these words. You should think of replacing the sentences that need these words. These words indicate (read: scream) that your writing is amateurish. That is exactly why you depend so heavily on safe words like the adjectives.

Adjectives are merely fillers. They make your copy shallow.

Ouch! Sorry if I made writing even more difficult for you but..some hard truths are epiphanies on their own.

And here’s one – Copy that can convince is never backed by loose, commoner adjectives.

You know why it’s hard to sell your services?

Because you’re undecided in your head.

You don’t know how to value your services.

You don’t know how to evaluate the value of what you do.

You don’t know the impact you’re creating with your work.

If you can articulate the impact, they’ll never question your price.

But..

If a price objection comes up and you dilly your way by matching up the price to the time you’re spending, the creativity you’re using or years of experience you’re carrying — it doesn’t cut it!

Because what’s your client gonna do with your experience? Creativity? Time spend?

How’s it beneficial for them?

Noo – it isn’t!

Show them what’s of value.

Show them WHY they should hire you instead of your competitor sitting in the adjacent browser tab.

Because your creativity, experience, and time is NOT a measure of the outcomes they’re expecting.

The same shit applies to online sales as well.

Your copy should just CONVERT – by stating the VALUE your work brings to the table.

Not the hours you’re pouring into the project.

And if you’re finding it hard to articulate the value of the work you do, I help you do just that.

Love,
Roshni

Writing web copy is all about connecting with your reader from Word 1

 To do that, you should know how to meet your audience. Meaning? You should know how you can match “your solutions” to the audience’s expectations.

You should know how to make your reader choose you. To make that happen, you should prove it to them that you:

  1. You understand them and you know their problems well
  2. You know how to solve their problems
  3. Your solution – be it product or service – is their best bet because, you have proof to back your claim.
  4. You empathize with their fears and frustrations
  5. You are totally capable of giving them the results and outcomes they have been craving for

If your copy can do this, you win. They pay. You win again 💪

But how do you make sure that every word you write is ticking these points off of your copy?

Register for my talk at #DCMC on The Science Behind Online Sales and Conversion Copywriting where I give you all the marketing moolah you need to write copy that makes money.

Register for this once-in-a-year, no picth only 100% value, FREE content marketing congress, and sit tight because your copy ride at #DCMC z gonna be funtastic! 

How not to write a value proposition: 7 examples to learn from

How to write a value proposition

Premature positioning without translatable proof crashes your credibility.

The job of a value proposition is to gravitate your prospects towards your business.

You’ve got to define your brand the very first time they hear about you so that they remember you.

Humans are constantly looking to benefit. If you don’t take that to your advantage, you’ll be just another brand screaming for attention instead of making heads turn.

If you can write your value prop in 3 words – just 3 simple words, it means that you’ve achieved the clarity you need to lead your content.

So in this blog, I’m going to show you the value props of several websites and also tell you the first probable question that pops up in the reader’s mind when they land on a web page.

We’ll also talk about what not do while writing a value prop.

Ready? Cool.

Stop defining your company with a weak adjective

The above value prop is clearly braggy.

Also, I had never heard of Cypher learning until now. So, I’m assuming it’s not an omni brand either. And omni brands rarely call themselves the best. They’re uber specific.

Adjectives like best, world-class and high-quality mean nothing.

High-quality just means high-quality. There’s no other way to say it or measure it. Because the one thing that defines this word is “quality” which is subjective.

That is why your value proposition should never depend on adjectives to define it.

Adjectives can never communicate the real value your business offers. Behead the adjectives out of your value prop so that you can focus on bringing the outcomes to the forefront.

Why your value prop is not your USP

Few days back, Peep Laja, the founder of ConversionXL tweeted how the concept of USP is obsolete and I agree with him.

Because in 2020, it’s impossible to be running an extremely unique business.

Especially, if you’re in a SaaS market – you know how crowded this industry is. So describing your brand as unique in 2020 is definitely not a good idea.

What the absence of a value proposition does

What should your value proposition communicate

My first thought goes – how do you make your results colorful? Colorful pie chart? Colored graphs? Rainbow data?

I feel confused and I start wondering about what the product actually is.

Unfortunately, it’s a web development company.

Solution: They could have actually spoken about the approach they mention in the CTA and position their brand with a clarified message.

Why it’s important to state the biggest benefit – FIRST

How Edgecase can complete your value proposition

Nobody actually needs more data in this world saturated with data.

So saying “Need more data” in one of the headings is

And having data is not a benefit. It’s actually a liability to deal with if you don’t know how to tackle the data overflow problem every company faces today.

So if you’re a company offering a solution to analyze, organize, optimize and monetize your data, you should as well state this fact in your value prop and lead with it to bring in conversions.

Otherwise, you confuse your readers like this company does. And confused readers get off the wagon ASAP.

Lesson: Lead your value prop with your biggest benefit

Keep your first screen clean

How not to write your value proposition

Again, here’s another value prop starting with an adjective. We know what the problem is. So let’s talk about the UX here.

The goal of a business website is to make your reader’s job easy.

You start with clean websites. The screenshot of a login portal to the left is meaningless. It doesn’t add any value in elevating the message.

The objective of your message is to take your reader from one awareness stage to a deeper, better understanding of your brand.

When you add screenshots like these, that make the reader think hard, you leave them disappointed. 

Conclusion: The reader doesn’t understand what this company is about until they read the tiny text that uses two keywords (AI and data analytics) in an unnatural sentence. 

Solution: A hero section with no image is better than having a confusing, deviating image with an unclear value proposition.

Avoid writing unprofitable value propositions

Don’t come across as narcissistic brands by stating your own name in the value prop.

Instead, take this opportunity and use your online real estate to own your message, connect with your audience and bring them closer to your brand.

3 simple ways to make your brand more approachable

  • Write an engaging value prop with a call to action with an immediate value add like in the below example. Appsumo doesn’t waste a second in adding value to their audience.
  • Connect with the ideals of your audience. Connect with a belief your audience stands for. Meetup does this so well! Their value prop says – “The real world is calling”, which connects with us on so many levels because we’re all fighting this digital age and screen toxicity. We’re all striving to make our lives a little bit more outdoor-ish. The gist is – to find out how you can match with your audience’s mindset and convey that.
  • State your why loud and clear just like 450GSM. They’re not afraid to break the rules. The moment you land on the homepage, it’s clear where you have come. No clever tactics, no desperate messaging to sound badass – only clear messaging.

Action steps to writing a clear value proposition

  1. Avoid adjectives – because adjectives repel clarity and are subjective
  2. Highlight the biggest benefit
  3. Use social proof to write your value proposition if you can
  4. Connect with the values and beliefs of your audience
  5. Connect with your reader’s mindset and intent
  6. Clean UX around your value prop means higher conversions
  7. Stop trying to be unique and focus on being useful to your readers

Any questions? Ask me in the comments.

How to Optimize Content to Rank on Google and Establish Brand Authority

To ensure your brand influence is catching up with your business growth, you should write content that gets you results.

Here’s how you improvise your content to put your brand on the world map.

Write better headlines for better SEO and Conversions

80% of your readers don’t read your copy if you can’t get them to read your headlines – David Ogilvy

Most companies fail to grab their prospect’s attention because their headlines never offer a benefit the prospect is looking for.

  1. Are you helping your audience save time?
  2. Are you helping them bring down operational costs?
  3. Is your solution accessible from anywhere, anytime?

Then you mention that in your headline.

The benefits should go straight into your value proposition to get your prospect interested FIRST.

Then you can explain how your solution works, the features to follow and why they should trust you etc.

Now, why is something as simple as highlighting benefits a deal-breaker?

Because the benefit IS the solution your business has been thriving on.

And what a catastrophic mistake you’ll be making if you’re not strapping the benefits to your headline, right?

Pro Tip: Ensure you optimize your title tag with the main focus keyword.

Boost your SEO by using quality keywords

Google Crawlers are constantly looking for relevant keywords (the keywords you want to rank for) in your content.

And the keywords your prospects search for are all about saving time, progress, doubling revenue, bringing down operational/admin costs, reaching omni-access solutions like yours.

This means that the right keywords in the headline not only help you grab your audience’s attention, they also help you rank on search engines with ease.

Upgrade Alt Text to Rank on Google Image Search

My website ranks #1 on Google Image Search for a high competition keyword and here’s the proof.

No FB ads. No Google ads. Simple optimization techniques helped me achieve this with ease. Look at the screenshot below.

SEO techniques to rank on Google Image search for a high competition keyword like Empathetic Copywriting

If you see, the top 3 results on the search page are displaying images from my website for the keyword empathetic copywriting.

Now I won’t say that this is a product of mere updating of your alt text tag. I also had a Pinterest Marketing Strategy running behind this result. We’ll talk about it another day. But for now, you should update your alt text because it is the bridge of communication between your website and search engine spiders that help you rank.

3 benefits of using descriptive alt text and captions:

  1. It indicates the exact content of the image
  2. Increases relevance and brings clarity
  3. Specific information increases your chances of matching with the search keywords and bumps your page to the top
Tip: Run an instant SEO Audit of missing alt text images on your website now for FREE.

Add social proof to bring congruence to your content

If you noticed, I added proof in the form of a screenshot about how I ranked on Google Image Search in the previous section organically. By giving your readers proof then and there, you are elevating your brand’s trustworthiness, increasing authority and positioning as an expert in the industry.

Because marketing and sales is all about BEING relevant to your audience through – relevant content, connection, and relevant social proof.

Coherent content elevates your brand image and perceives you as someone dependable.

It’s not just true for readers, even Google understands that including proof, customer reviews in the form of testimonials is a sign of authenticity and reliability.

Divide and Rule your Content to Optimize

Using human psychology and content marketing to improve SEO and rank on Google

Humans are wired to react to interruptions. This is the reason why constant mobile phone notifications are making us less and less social and leaving us distracted all the time with depleting attention spans. So how do you make your reader remain focused?

By using Pattern Interrupt Techniques.

Pattern interrupt is a psychological approach to shifting your reader’s focus and alter behavior.

How can you use this psychological phenomenon to keep your readers interested in your content?

Create Disruptive Content Without Switching Context

Interrupt and disrupt your reader before a notification takes that power away from your content. Make your content MORE interesting than their distractions – By dividing and displaying content differently:

  1. Ensure the headings carry appropriate H1, H2, H3 tags
  2. Use graphs and visual charts to make information more memorable
  3. Use screenshots to offer proof and explanation then and there
  4. Use snappy gifs to make content memorable
  5. Use bullets instead of a clunky chunky text box
  6. Highlight to bring the focus back – bold, italics, underline, color
  7. Use images to explain instead of a long boring paragraph
  8. Use content highlighters like, colored blocks
  9. Create carousel content to keep your audience hooked
  10. GIFs when used appropriately can pattern interrupt much better than stagnant, dull images

Anchor Text and User Experience

The fundamentals of creating content for your audience is to be helpful.

Anchor text is one such feature that makes the web so powerful. It makes access to information relevant information as easy as a click!

Use this to your advantage and link related topics in your content so that you form a content repository your audience comes to for all their info needs.

To get anchor texts right, every time you create anchor text, connect back to the primary intent –

  • Can this link introduce my readers to topics they need to know?
  • Can this link open up new channels and learning experiences for my readers?
  • Is this link connecting to a pre-requisite topic that’ll bring them closer to their desired outcome?

On the downside, too many external hyperlinks may take your audience away from your website. So, make sure that you’re bringing a balance.

Tip: Overdoing hyperlinks can also result in penalties by Google.

Summary: 6 easy steps to SEO Content to increase conversions

How to optimize content on a B2B SaaS blog to rank on Google and establish brand authority
The easy 6-step optimization strategy to rank on Google and convert better

This is how I went on to rank on Google and generate qualified leads from the traffic. Now, you try these 6 steps and let me know if you have any questions in the comments.

How to make your homepage perform like a beast and catalyze conversions

What’s the point of having a website when nobody scrolls past your hero image?

If your value proposition doesn’t catch your prospect’s attention and fails to lead them past the following copy, you’re losing business faster than a descending aircraft.

Your homepage is the most important real estate online. And a bad homepage can tarnish your reputation.

Homepage copy should highlight the benefits your reader can reap out of working with you. It should talk about how you’re capable of pulling them out of their current situation and building a bridge that enables them to move closer to their goals.

Use these simple homepage copywriting techniques to empathize with your audience:

  1. Replace “I”, “We”, “Our”, “Ours” with “You”, “Your” and “Yours” to make your copy appealing to your prospects instead of tooting your own horn. Let the message on your website invite them already. Show them you’re here..solely..to serve them. Prove it to them that they are your priority and you’re nothing short of value.
  2. Make sure you state what you do – loud and clear. You could be a startup owner, creative entrepreneur, agency owner or an angel investor – whoever you are – Say it. Declare it. Announce it. But do it in a way that highlights the one biggest benefit you offer, the one big problem you solve for your prospects.
  3. Highlight the outcome of your product or service. You are in business for a reason. You work hard for that one purpose – to help your clients. But a majority of the homepage copy found online barely scratch the surface of communicative marketing.

    Explain the outcome and let the message sink in. Let them relate, imagine, desire and own the outcome. Then, they’re ready to buy.
  4. Offer an incentive. A homepage without an incentive is a waste of your online real estate. You are letting your hot leads slip away in a snap instead of catalyzing the opportunity to bring them closer to your brand.
  5. Show them what it’s like to work with you. Let them taste your work. At first, give immense value. And then give some more. This goes without saying.

    Include conversion metrics in your testimonials, include real stats from real people and bring the number game on. This makes your prospects trust you more. It’s like feeling safe to get treated by the same doctor who treated your uncle earlier rather than landing up in a certain Dr. Strange’s office. It’s pure human psychology at work.

Optimizing your homepage is easy. You just have to make sure you’re checking the above list.

Need help writing web copy? Contact now.

Copywriting 101: How to write with clarity and establish authority

A piece of content has 3 responsibilities:

  1. Inform and educate an audience
  2. Do that in an easy to understand manner without distracting or boring the reader
  3. Keep the reader reading until the end

Also, your writing shouldn’t jeopardise the quality of the subject by:

  1. Insulting a reader’s intellect and analytical capacities
  2. Underestimating a reader’s breadth of knowledge
  3. Assuming that the reader knows what you’re talking about

Writing with clarity is all about designing your idea to be simple, comprehensible, and memorable.

Today, you’ll learn:

  • The exact process to attain clarity before you start writing
  • Exercises to strengthen your message
  • How to play with adverbs to make your writing more powerful

What’s the one thing you need to write with clarity

Your ability to break an idea into simpler sub-ideas to help the reader absorb information easily – is writing with clarity. It’s having to anatomize your thought.

To write clearly, your mind should watch your thoughts slow down, sit and settle. It’s like snorkeling. Too many suspended particles affect your visibility. So you wait for the water to settle down. Likewise, to write with clarity, you should wait, think and understand clearly.

Understanding an idea happens in 3 stages:

  1. Acknowledgment – Introspecting your idea and taking the liberty to understand what happens when you agree/disagree with it.
  2. Organization – Logical structuring of your ideas with the help of a clear goal and outline to steer your writing.
  3. Mapping – Drawing relevance. This is where all the connection happens. The place where you say – “Makes sense!”
    Example: Connecting the subheadings to the main idea so that you don’t deviate from the subject and stay focused.

Without the above steps, it becomes impossible to bring your ideas to life.

If you follow the above process, you can bring clarity to your writing — one sentence at a time.

6 Tips strengthen your message

  • Use power words that evoke a feeling, emotion or stimulate a response
  • Kill your favorite sentence mercilessly if you think it confuses your reader
  • Eliminate filler words
  • Carry out several rounds of edits to make sure your writing is clear, has a flow, and gets to the point quickly
  • Replace big words with simple, smaller, and unambiguous words.
  • Replace adverbs with stronger, better verbs.

How to use adverbs smartly

If you are using an adverb, you have got the verb wrong. – Kingsley Amis

Adverbs weaken your writing by sucking the energy out of a phrase. Adverbs make your writing bleak and powerless which can bore your reader.

But how do you avoid using adverbs? By replacing (adverb + verb) with a better verb.

Example:

  1. She sighed irritatingly in pain and despair.
  2. She groaned in pain and despair.

What sounds better to you?

In the second example, the better verb has a stronger effect because that word was created with just one purpose – evoke the emotion it evokes. Also, it just sounds good. And writing well is also about sounding good.

But there are times when adverbs are a must to set the context. Sometimes, you’ve got to describe your verb more accurately to narrate the situation. And these are the only times you should pledge to use adverbs to make your writing stronger – to read your emotion.

Example:

The company urged the employees to avoid misusing the resources.

This sentence implies that the employees are/were/could be irresponsible in using the resources and hence the company issued a notice.

The company urged the employees to use the resources sparingly.

The above sentence sets the context. Why did they mention sparingly? Is the company running losses? Are they running out of resources? Is replenishing their resources becoming a big problem? The readers put on their thinking caps instantly and that’s exactly what you want as a writer.

You see – one adverb could imply so much more meaning when used smartly. So, choose your adverbs wisely.

Conclusion

When your message is clear, you naturally attract followers who’re eager to hear and learn from you. They listen to you and you matter to them. This is how you build authority with clear messaging.

Questions on clear messaging? Let’s figure it out in the comments!